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Can't open mail

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bettysheridan - Mar 16, 2017 at 01:31 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 16, 2017 at 05:13 PM
I can't get into my e-mail account and I now have a landline, so can't receive code to reset password. Also, the old "other" e-mail I used for verification hadn't been used in so long it is no longer valid. I have a different "other" e-mail account with hotmail, but it doesn't recognize it. How can I get into my e-mail? This is VERY important, because I pay my insurance and phone bill through my e-mail.
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
Mar 16, 2017 at 05:13 PM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

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