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Hacked account

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Benly - Mar 25, 2017 at 09:29 PM
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Apr 13, 2017 at 04:18 PM
Hello,

My account has been hacked and i can not open it again because hacker changed recovery account and my number.. i dont know what to do now.. i tried many times to open it but i failed.. this email account ***@***.. i hope you can help

2 responses

Answer 1 / 2
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Mar 26, 2017 at 04:43 AM
You have posted your question on CCM.net, we have no business connections with Gmail
First tell us how you were able to determine that your account was hacked and the recovery information changed.

Also, tell us when is the last time you successfully accessed your account.
Benly
Apr 13, 2017 at 04:49 AM
The last time i remembered using it was february 12, 2017.. im using that account for my clash of clans game, for my application to a new job, booking flight online..

I use it here in my phone and last february 12 at around 9-11 pm, when i open my phone, i was shocked its saying "deleting all" and my phone got reformat, i didn't even touched anything.. so i thought it was just my phone.. when i tried to open my account, i cannot log in.. i tried opening it many times but the recovery email was changed already

Thanks
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166 > Benly
Apr 13, 2017 at 05:05 AM
Do you remember the last password you have used ?
Benly > Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026
Updated on Apr 13, 2017 at 05:56 AM
Yes.. it's removed by moderator.. my last recovery account was ***@***..
Answer 2 / 2
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Apr 13, 2017 at 05:58 AM
If you follow these instructions, you should be able to recover your account.

https://ccm.net/faq/9225-how-to-recover-gmail-account#your-gmail-account-has-been-hacked

Good luck and let me know.
Benly
Apr 13, 2017 at 06:24 AM
I already did that before but gmail told that they couldnt verify its my account because the last time i checked, the hacker changed the recovery account for 2x already..
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166 > Benly
Apr 13, 2017 at 04:18 PM
Sorry, it's the only way we know.

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