Harddrive not reading on tv and laptop

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TammyLC Posts 1 Registration date Monday March 27, 2017 Status Member Last seen March 27, 2017 - Updated on Mar 27, 2017 at 02:29 AM
Promomilia Posts 68 Registration date Monday February 6, 2017 Status Contributor Last seen May 19, 2017 - Mar 31, 2017 at 02:38 AM
Hi there, Please someone help.

My WDBPCK5000ABK-03 hard drive is not working.
We plug it into the USB point in the TV as usual and the WHITE light comes on and the drive makes a noise but then nothing happens. Same on the laptop.

Please can anyone advise .
I can't afford to buy a new one. :(

Thank you
Tammy

3 replies

JeffMendoza Posts 16 Registration date Sunday March 26, 2017 Status Member Last seen April 11, 2017
Mar 27, 2017 at 04:24 AM
Hello Tammy,

Is it portable Hard disk? My first advice connects it another device (Laptop or Desktop) if there is read it then ok but if not then format your Hard drive. Do you have any important documents such as music, image or any kind of documents? If you format your device you'll be lost everything but after formatting, I think you can use it properly.
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nathanwirth Posts 324 Registration date Thursday May 22, 2014 Status Member Last seen September 27, 2022 29
Mar 30, 2017 at 11:00 PM
Hello TammyLC,

I would suggest you to run check disk command to fix the issue with the hard drive. I believe it will resolve your problem.

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Promomilia Posts 68 Registration date Monday February 6, 2017 Status Contributor Last seen May 19, 2017 11
Mar 31, 2017 at 02:38 AM
which driver is that?

How to Run Chkdsk on an External Hard Drive
http://www.ehow.com/how_6795432_run-chkdsk-external-hard-drive.html

try with USB 2.0 root hub

1. Go to control Panel, Folder Options — select VIEW— select Show hidden
files and folders and uncheck Hide protected operating system files
(recommended) click APPLY
2. go to your external hard drive check which kind of hidden folders are there maybe there is a cataloging folder which is corrupted, deleting it perhaps can help.
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