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Account Recovery

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alifalashik - Updated on Mar 28, 2017 at 11:20 AM
BunoCS Posts 16550 Status Moderator - Mar 28, 2017 at 11:20 AM
I really need help!

For weeks now I can´t access my facebook account. After redefining my password they blocked my account, and to unlock it says I must verify my identity and change the password.

The next step, however, says only this: «Identity Not Confirmed. We currently can't verify your identity. Please try again later.»

So I can't do anything else! Did this already happen to anyone? I've contacted Facebook but they don't respond! It's been giving me this answer for weeks, so frustrating!

1 response

Answer 1 / 1
BunoCS Posts 16550 Status Moderator 1,534
Mar 28, 2017 at 11:20 AM
Hello,

We are CCM.net and not Facebook. Moreover, we have no connection with Facebook.

But you can read this: https://ccm.net/faq/49584-what-to-do-when-your-facebook-account-is-locked-or-disabled