External hard drive not showing in disk management

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alanhoe - Apr 3, 2017 at 06:43 AM
nathanwirth
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- Apr 4, 2017 at 10:47 PM
I've just use the WD My Passport Ultra just now and after I ejected the hard disk, the hard disk is not show in my computer and disk management. There was even no message popped up after I plugged in the hard disk. So what should I do in this matter.

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Ambucias
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Apr 3, 2017 at 05:35 PM
To troubleshoot the situation, try it on another computer.
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nathanwirth
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Apr 4, 2017 at 10:47 PM
Hi,

Just go to the device manager to check whether your drive is listed there or not. If it is listed there then update that drives driver software. Thanks!

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