Dell laptop not getting started

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nisha1234

Posts: 1
Registration date: Wednesday May 17, 2017
Status: Member
Last seen: May 17, 2017

- May 17, 2017 at 12:36 AM
Ambucias

Posts: 47366
Registration date: Monday February 1, 2010
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Last seen: September 1, 2021

- May 17, 2017 at 04:48 AM

Hey my dell laptop inspiron 15 3000 series is not getting started...i tried shutting down restarting..but it shows the log in page and when i enter the passwrd it jst buffers and then suddenly a black screen appears...and it remains the same unless we shut it down..plz help

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Ambucias

Posts: 47366
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: September 1, 2021

11,312
May 17, 2017 at 04:48 AM

Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck

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