Acer E15 screen is black with only backlighting

Juliet - Updated on Jun 15, 2017 at 11:58 PM
 Blocked Profile - Jun 7, 2017 at 04:58 PM

While I was working on my acer E15 the screen suddenly turned black and has remained like that since, I have tried the holding in the power button numerous times but it does nothing at all, please help, I urgently need to study for an exam and all of my notes are on this laptop.Thanks in advance for your help.


1 response

Blocked Profile
Jun 7, 2017 at 04:58 PM
Unplug the laptop, and take the battery out and hold the power button down for 60 second. Put the battery back in, plug it back into the wall, and try to boot!