Password and lost cell phone [Closed]

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Password and lost cell phone [Closed]

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kristenmccune

Posts: 1
Registration date: Friday July 21, 2017
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Last seen: July 21, 2017

- Jul 21, 2017 at 08:08 AM
Ambucias

Posts: 47370
Registration date: Monday February 1, 2010
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- Jul 22, 2017 at 05:34 PM

I lost my cell phone so I have a new number I also have security questions that I did but I still can't figure out how to get a code sent to my new phone number so I can access my Google account who please help me?

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Ambucias · Answer 1 · 2017-07-22T17:34:27-0400

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Ambucias

Posts: 47370
Registration date: Monday February 1, 2010
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Jul 22, 2017 at 05:34 PM

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Password and lost cell phone [Closed]

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