Password and lost cell phone

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kristenmccune Posts 1 Registration date Friday July 21, 2017 Status Member Last seen July 21, 2017 - Jul 21, 2017 at 08:08 AM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Jul 22, 2017 at 05:34 PM
I lost my cell phone so I have a new number I also have security questions that I did but I still can't figure out how to get a code sent to my new phone number so I can access my Google account who please help me?

1 reply

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241
Jul 22, 2017 at 05:34 PM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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