How to recover Yahoo account

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jairaocampo Posts 1 Registration date Thursday July 27, 2017 Status Member Last seen July 27, 2017 - Updated on Jul 27, 2017 at 05:53 AM
Anthony333 Posts 11 Registration date Friday July 28, 2017 Status Member Last seen July 29, 2017 - Jul 29, 2017 at 08:28 AM
how can I retrieve my husband's yahoo account? he changed his phone number last year and we don't have access to it. we really need to retrieve his account because all his work files are in that account. thank you in advance.

2 replies

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,252
Jul 27, 2017 at 05:54 AM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a mobile number to it. That way, you can have multiple ways to recover the account!
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Anthony333 Posts 11 Registration date Friday July 28, 2017 Status Member Last seen July 29, 2017
Jul 29, 2017 at 08:28 AM
I think you can try to do it if you remember the additional email address you had to enter while registering on yahoo. Try to click on "Trouble signing in?" which is under the line where you should enter your yahoo address, and follow the instructions. Maybe you have a chance. Good luck!
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