Laptop Unwanted Hibernation [Closed]

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About once every 6 weeks on startup my Laptop with Windows 10 goes into Hibernation. It stays there forever, just circle spinning & dark screen. So I discovered by taking the battery out then refit again, solves the problem, back to normal, but what we all should know is WHY is this Happening??? Also Mr. Windows 10 when I downloaded Windows 10 the No.2 Keys & the '' Key have swapped over?? So when I press for @ sign I get this " & vise versa, How to FIX anyone know??

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Hi John,

The issue is happening because there is an accumulation of "flea power" which must be drained once in awhile.

Next time, try this:

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

It should solve the issue for longer than just removing the battery. It has nothing to do with Windows 10.
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Ambucias, thank you very much for answering so quickly. I will try your advice, but will have to wait until the Hibernation happens again. As said before, I do your first step often, so now I'll try holding the power button down for 58 secs. then let you know in the near future, thanks again.
ps. did you see my other problem about the buttons mixed around?
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Hi John

Yes please, do let me know.