Keyboard malfunctioning

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Slashixo - Sep 18, 2017 at 09:11 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Sep 18, 2017 at 04:45 PM

Hello,

I have a MSI laptop, I bought it recently' and my keyboard is not working properly anymore. Some keys don't work ( c, f, r and backspace). However, when I hold a button, they start to work again until I stop holding said button(like SHIFT). Any advice?

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Answer 1 / 1

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Sep 18, 2017 at 04:45 PM

I suggest you contact MSI for warranty service.

You might try using an external USB keyboard until MSI replaces the internal one.

Good Luck

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