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Trouble updating from version 1709

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Hazey - Jan 17, 2019 at 11:18 AM
 Spaham - Jan 17, 2019 at 12:22 PM
Whether I try through the normal windows update (which is trying to install 1803) or the Windows 10 Update Assistant (which is trying to skip to 1809).

I get an error 0x800703e7, I can't find much online but seems like it might be a HDD issue. Tried chkdsk which hasn't helped, is there anything else I can try?

3 responses

Answer 1 / 3
Spaham
Jan 17, 2019 at 11:34 AM
How much free space is on c drive?
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Hazey
Jan 17, 2019 at 11:39 AM
About 40gb.
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Spaham
Jan 17, 2019 at 11:41 AM
Restart your pc and go into updates. Select defer future updates. Restart again. after it boots the second time, try to run updates again
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Hazey
Jan 17, 2019 at 11:55 AM
No still getting the same 0x800703e7 error.
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Spaham
Jan 17, 2019 at 12:03 PM
Well when you ran chkdsk, did you run the switch to /f and under admin privaliges?
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Hazey
Jan 17, 2019 at 12:06 PM
Yeah, admin mode and ran "chkdsk c: /f /r /x", restarted for it to run on startup.
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Answer 2 / 3
peter_barnett Posts 11 Registration date Tuesday December 18, 2018 Status Member Last seen January 28, 2019 2
Updated on Jan 23, 2019 at 09:37 AM
I think you need to check the disk for bad sectors with Victoria or MHDD.
And then try to install update again.


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Peter Barnett
VP of Product Strategy
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Hazey
Jan 17, 2019 at 12:08 PM
Thanks, I will try that.
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Answer 3 / 3
Spaham
Jan 17, 2019 at 12:18 PM
Thats it. Go and try some free software! When that website injects a virus, have a good tine with that!
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Spaham
Jan 17, 2019 at 12:22 PM
Did you try fsutil dirty set c:

This marks the c drive as corrupted. Reboot and it will start a deeeper check. Try that free website first if you want a virus
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