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2 responses
rubrami281
Posts
164
Registration date
Tuesday September 30, 2008
Status
Member
Last seen
February 3, 2009
104
Nov 22, 2008 at 08:29 PM
Nov 22, 2008 at 08:29 PM
Solution:
* If you're having trouble logging it, first make sure you're typing in all your info correct. Mistyping info wrong by just one letter will keep you from being able to log in. If you're still having problems, try clearing the cookies and temporary internet files from your computer. Sometimes lowering the browser security settings works too. Which browser are you using? Myspace is most compatible with IE 7, but Mac users should use Firefox for best results. Safari works too.
* Sometimes an error occurs when people try to create Myspace accounts. If that happened clear your cookies and cache and try signing up again in about 20-30 minutes.
* Some users may experience a delay after they have entered their email, password, and clicked login. This error could be caused by your firewall settings. If you currently have any type of firewall software running on your computer, simply disable the software during the login process. Then, once you have logged in and are able to view your homepage, you can re-enable firewall software and the site will be fully functional.
* If it's still not working make sure you can you find your profile on the site. If you can't find your profile, it might be deleted. MySpace deletes profiles if they violate the Terms and conditions. Deleted accounts can't be retrieved, so you'll have to make a new one if that's the case.
If you've tried all the steps above, go ahead and send an email to help@support.myspace.com and see if they can help troubleshoot. Specify your problem and be sure to let them know you tried all these steps listed here.
* If you're having trouble logging it, first make sure you're typing in all your info correct. Mistyping info wrong by just one letter will keep you from being able to log in. If you're still having problems, try clearing the cookies and temporary internet files from your computer. Sometimes lowering the browser security settings works too. Which browser are you using? Myspace is most compatible with IE 7, but Mac users should use Firefox for best results. Safari works too.
* Sometimes an error occurs when people try to create Myspace accounts. If that happened clear your cookies and cache and try signing up again in about 20-30 minutes.
* Some users may experience a delay after they have entered their email, password, and clicked login. This error could be caused by your firewall settings. If you currently have any type of firewall software running on your computer, simply disable the software during the login process. Then, once you have logged in and are able to view your homepage, you can re-enable firewall software and the site will be fully functional.
* If it's still not working make sure you can you find your profile on the site. If you can't find your profile, it might be deleted. MySpace deletes profiles if they violate the Terms and conditions. Deleted accounts can't be retrieved, so you'll have to make a new one if that's the case.
If you've tried all the steps above, go ahead and send an email to help@support.myspace.com and see if they can help troubleshoot. Specify your problem and be sure to let them know you tried all these steps listed here.
