Dell Laptop No longer locating Internet?

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Paul - Nov 8, 2010 at 11:36 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Nov 9, 2010 at 12:20 AM
Hello, Everybody,

could somebody please help me. I have a Dell Laptop that has suddenly stopped connecting to the internet. I keep getting a message ... "This Page Cannot be Found"

I have previously had no proble. I am using WiFi. I have connection because other computers are working. I am using GoogleChrome. Has anyone got any ideas? Please i would appreciate your help. Many thanks, Paul



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1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Nov 9, 2010 at 12:20 AM
Hello,

Try this 1.

1) Click on Start --> Run --> type cmd and click on OK. Now enter this

command

ipconfig/all and press Enter.

Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers

are having addresses.

2) Remove the proxy settings. Internet Explorer proxy settings is shared by

Google Chrome.

Right click on the "Internet Explorer" icon---->Click on "Properties"---> Click on

"Connections" tab-->Click on LAN settings button. In that window uncheck all the

options, if you notice any option selected.

3) Check your SSID and security key also. If the problem still exists try disabling

either your antivirus or firewall temporary.

Good Luck.
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