You Tube ... no video, only sound. [Solved/Closed]

Ask a question Chenoli - Last answered on Sep 2, 2017 at 12:00 PM by anusha

... PROBLEM SOLVED!!! ... I right clicked on You Tube's blank square (black or white) and clicked on "Report playback issue" ... I did and that took me to the following page:
... where I found an explanation about Adobe ... bla, bla, bla and the following:

"While we work with Adobe to smooth out these kinks, the following steps will allow you to disable hardware-accelerated playback: "

1 Right-click in the middle of the video below (or on the on the video you're having issues with)
2 Click Settings
3 Click the left-most tab
4 Uncheck the 'Enable hardware acceleration' checkbox to disable hardware acceleration.
5 Refresh the page

and that's it!

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For those using Chrome: Go to Settings -> Show Advanced Settings (scroll all the way down and click the text to expand) -> System -> Untick "Use hardware acceleration when available".

The steps for other browsers should be similar, but Google if you can't find it.
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thank you so so much bro....
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Thank you!
This problem was driving me crazy.
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Thank you for your suggestion.
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thanks a lot, you helped me a lot to solve my problem

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