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Return Sony VAIO to Factory Settings when f10/alt+f10 doesn't wo

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MEGD - Aug 30, 2015 at 05:15 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 30, 2015 at 05:23 PM
Hello,

I have tried to return my Sony VAIO to Factory Settings using F10 repeatedly on boot up and Alt+F10 on boot up once and again repeatedly. Neither works. The laptop will only boot up to windows. Is there anything else I can try?

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Answer 1 / 1
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Aug 30, 2015 at 05:19 PM
You recovery image has probably been damaged.

Try a recovery cd which you may get from Sony.

Good luck
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MEGD
Aug 30, 2015 at 05:21 PM
Do the recovery disks cost money when requesting from Sony?
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171 > MEGD
Aug 30, 2015 at 05:23 PM
I don't know, I don't work for Sony. But if it does cost money, it's better than a dead computer.
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