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Touch pad works, no keys do...

Ask a question Michael - Latest answer on Sep 19, 2016 03:37PM
Hello,
I have a toshiba Satellite M35X-S3112 that installed a new LCD screen due to my old one getting cracked.
it powers up Find and shuts down fine, the touchpad works for me to move the mouse around okay, but none of the keys on the keyboard work except for the power button.
What can I do to reboot or reset my computer to an earlier day?
Thanks
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Can you test using and external USB keyboard?

It's possible the keyboard was physically unplugged during the repair operation and not reconnected. Many laptops require removal of the keyboard to access the cable that is attached to the screen.

Good Luck
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