Report

Problem by signing in they asked me a a security question [Solved]

Ask a question Yemane - Last answered on Oct 12, 2016 05:03AM
Hello,
I have a problem signing in to my yahoo account. I used the correct password. But they asked me a a security question which i have forgotten. How can i recover my yahoo account. Please help me. It has so many important things.

Yemane
See more 
Helpful
+0
moins plus
Hello
When you created the account did you register an alternate email address or phone number to which you have accessed?
Yemane- Oct 11, 2016 05:03PM
I cannot remember now whether i have given a phone number or an email as an alternative.
Reply
Yemane- Oct 11, 2016 05:13PM
I have a second email account. May be i registered it as an alternative but unfortunately i have the same problem with my second email.
Reply
Add comment
Helpful
+0
moins plus
Gee I am really sorry, there are only two ways to recover an account: answer the secret questions or have a reset code sent to the recovery email or phone number. That is the only way Yahoo mail has to prove that you are the legitimate owner.

I am inclined to think that you have not accessed your account for very long time. All email accounts are a very bad place to store data.

Regards
Add comment
Helpful
+0
moins plus
Thanks for your reply

I use my account almost every day. It happened today suddenly.
Ambucias 35338Posts Monday February 1, 2010Registration date ModeratorStatus December 10, 2016 Last seen - Oct 11, 2016 06:06PM
Now you tell me !

Were you trying to access your account from a different device or location than usual?
Reply
Yemane- Oct 12, 2016 12:38AM
Yes

I use normaly my smart phone. But today i used my laptop.
Reply
Ambucias 35338Posts Monday February 1, 2010Registration date ModeratorStatus December 10, 2016 Last seen - Oct 12, 2016 04:46AM
You should always use your smart phone.
Reply
Yemane- Oct 12, 2016 05:03AM
Thanks a lot
I really appriciate you for your efforts
Reply
Add comment

Member requests are more likely to be responded to.

Members can monitor the statuses of their requests from their account pages.

A CCM membership gives you access to additional options.

Not a member yet?

Sign up now. It takes less than a minute and is completely free!