Previous Topic Next Topic

Connected to internet but can't browse

Closed
PapaSmurf57
Posts
1
Registration date
Monday August 21, 2017
Status
Member
Last seen
August 21, 2017
 - Updated on Aug 22, 2017 at 04:20 AM
Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
 - Aug 22, 2017 at 04:24 AM
I had to return it to full factory settings. went through the password] and username process then aIget to the point of getting on the internet it wont let me even though I"ve got Wi-FI And hooked up to the internet. please help

1 reply

Answer 1 / 1
Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
 11,316
Aug 22, 2017 at 04:24 AM
Hello Blue PapaSmurf,

Try this:
Go to command prompt
In the Black Command Box Type: netsh int ip reset c:\resetlog.txt

Hit Enter Key

Restart the computer and try to log in and browse the Internet. If the problem persists, continue using these steps.

Return to command prompt

In Black Command Box Type: netsh winsock reset

Hit Enter Key

Restart Computer
0