Connected to internet but can't browse

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PapaSmurf57 Posts 1 Registration date Monday August 21, 2017 Status Member Last seen August 21, 2017 - Updated on Aug 22, 2017 at 04:20 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Aug 22, 2017 at 04:24 AM
I had to return it to full factory settings. went through the password] and username process then aIget to the point of getting on the internet it wont let me even though I"ve got Wi-FI And hooked up to the internet. please help

1 reply

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,236
Aug 22, 2017 at 04:24 AM
Hello Blue PapaSmurf,

Try this:
Go to command prompt
In the Black Command Box Type: netsh int ip reset c:\resetlog.txt

Hit Enter Key

Restart the computer and try to log in and browse the Internet. If the problem persists, continue using these steps.

Return to command prompt

In Black Command Box Type: netsh winsock reset

Hit Enter Key

Restart Computer
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