Yahoo mail mobile number changed

Closed
delanokelly33 Posts 1 Registration date Saturday August 26, 2017 Status Member Last seen August 26, 2017 - Updated on Aug 26, 2017 at 04:56 AM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Aug 28, 2017 at 04:52 PM
I am trying to access my yahoo mail but my recovery phone number is incorrect I do not have a recovery email on the account so I am unable to receive the verification codes I do know my username password and the phone number listed but I am having no luck with gaining access to my account or adding a recovery email to the account that I am not getting access to, this is so frustrating. I always stay signed in on my phone to my emails and it all of a sudden just logged me out and will not let me back in

1 reply

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241
Aug 28, 2017 at 04:52 PM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
0