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External hard drive not recognized

harpreet786 1 Posts Sunday October 1, 2017Registration date October 1, 2017 Last seen - Oct 1, 2017 at 01:36 AM - Latest reply: nathanwirth 199 Posts Thursday May 22, 2014Registration date June 18, 2018 Last seen

- Oct 11, 2017 at 03:01 AM

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Hello,
when I am going to connect my hard drive with my toshiba laptop the light in hard drive is start blinking. but it is not appearing anywhere in my laptop. and it shows in the hardware and devices only as unknown device. and when I open the properties of that unknown device it shows the driver problem and showing the code 10.

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Report Respond to xpcman

xpcman 19036 Posts Wednesday October 8, 2008Registration dateModeratorStatus June 19, 2018 Last seen - Oct 7, 2017 at 02:25 PM

Thank you

Did you test on another computer and/or using a different cable?

Report Respond to nathanwirth

nathanwirth 199 Posts Thursday May 22, 2014Registration date June 18, 2018 Last seen - Oct 11, 2017 at 03:01 AM

Thank you

Hi,

The drive code 10 error indicates that the drive can not start. Usually, this error takes place when the drive's driver is outdated. I would advise you to update the driver software of the drive and check whether the issue is fixed.

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