Cant sign in!!!!

Dylanjones5533 - Nov 2, 2017 at 06:29 AM - Latest reply: Ambucias 53206 Posts Monday February 1, 2010Registration dateModeratorStatus July 16, 2018 Last seen
- Nov 2, 2017 at 05:32 PM
Hello,

I recently got a new number and my account was set up by the account key that was connected to my old number. I know my password but i dont know anything about my recovery email bc i used it 10 years ago and i have no security questions. Please help

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Ambucias 53206 Posts Monday February 1, 2010Registration dateModeratorStatus July 16, 2018 Last seen - Nov 2, 2017 at 06:53 AM
0
Thank you
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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Dylanjones5533 - Nov 2, 2017 at 08:30 AM
0
Thank you
But i know my password and email. Why cant they just let me log it in
Ambucias 53206 Posts Monday February 1, 2010Registration dateModeratorStatus July 16, 2018 Last seen - Nov 2, 2017 at 04:14 PM
What is your email provider?
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Dylanjones5533 - Nov 2, 2017 at 05:28 PM
0
Thank you
Yahoo
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Ambucias 53206 Posts Monday February 1, 2010Registration dateModeratorStatus July 16, 2018 Last seen - Nov 2, 2017 at 05:32 PM
0
Thank you
There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

P.S. After 12 months of inactivity, Yahoo accounts are deleted from the server.
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