Acer Aspire TC-780 Black Screen with Cursor [Closed]

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Friday November 10, 2017
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Last seen
November 14, 2017
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Posts
3
Registration date
Friday November 10, 2017
Status
Member
Last seen
November 14, 2017
-
Hello,
I have an issue with my desktop, an Acer Aspire TC-780. The night before, I had a windows update and let it sit there for hours until I realized there was obviously something wrong. I restarted it multiple times until I triggered the automatic repair system. I had to reset my PC and keep the original files but when I got to log onto my desktop, there's only a black screen with a cursor. I have no idea what to do, I've restarted my PC multiple times and the emergency repair just doesn't show up. Any solutions to offer or reasons what maybe the cause for this black screen of death?


2 replies


Try this to troubleshoot. Press the windows key +R

Type in explorer.

Post back if this produces a desktop.
Posts
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Registration date
Friday November 10, 2017
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November 14, 2017

I don't think that worked, still a black screen. Thanks though, I finally got to the Troubleshoot after restarting my PC again. Tried the Startup Repair option on Troubleshoot, but leads to an error message: Log file: C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt
Posts
3
Registration date
Friday November 10, 2017
Status
Member
Last seen
November 14, 2017

Method 1 is a no go, but for Method 2 & 3, Windows 10 didn't come with an installation CD. Does a plain USB work?