Connected to internet but can't browse

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Wildkat Posts 2 Registration date Tuesday 7 November 2017 Status Member Last seen 7 November 2017 - 7 Nov 2017 à 11:05
 Blocked Profile - 11 Nov 2017 à 14:03
When windows did auto update on 11/6 it knocked out my browser. I tried cmd suggestion. I tried u installing chrome but can't reinstall without browser. I have wireless Internet connection but can't get any browser to work. Help

3 responses

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
7 Nov 2017 à 16:52
What was the command suggestion ? We are terrible at guessing.
Wildkat Posts 2 Registration date Tuesday 7 November 2017 Status Member Last seen 7 November 2017
7 Nov 2017 à 18:30
First I tried what normally works, recover to an earlier date and remove the new update. That did not work.
I tried uninstalling google chrome as one place suggested but can reinstall because no browser will work. I then went to commands tried;
Netsh wlan show wlanreport; then
ipconfig; then netsh winsock reset, netsh int ip reset, ipconfig/release, ipconfig/renew, ipconfig/flushdns

Updated network adapter
Turned off firewalls

I haven't uninstalled anything else because I can't reinstall without Internet research capabilities. Other computer in the house is working so it has nothing to do with Internet connection.

My PC is is running Windows 10 and everytime it updates auto it knocks out my browsers.

I remember a day when you could go In the back side f12 and actually run the date back and that would work but not here

Recovery isn't working. I only used manual on one created previously for 11/1 after last Windows update but that didn't work either.

I'm at a loss this time.

Thank you for your help
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
8 Nov 2017 à 04:50
Go to command prompt
In the Black Command Box Type: netsh int ip reset c:\resetlog.txt

Hit Enter Key

Restart the computer and try to log in and browse the Internet.

If the problem persists, continue using these steps.
In command prompt

In Black Command Box Type: netsh winsock reset

Hit Enter Key

Restart Computer

Good luck
Blocked Profile
11 Nov 2017 à 14:03
You can also run this below batch file


@echo off
ipconfig /release
ipconfig /renew
ipconfig /flushdns
ipconfig /registerdns
netsh dump
nbtstat -R
netsh int ip reset reset.log
netsh winsock reset