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Damaged external hard driv

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dingdingdong46 - May 31, 2009 at 04:31 PM
 bouktin - Jan 8, 2010 at 11:03 AM
Hello,
I own a 320GB Western Digital My Book External Hard Drive that I dropped on the floor. After this happened I have tried on many occasions to get the device working. When I plug it in, the green light still comes on, and the computer still makes a sound when I connect it up to the USB port to indicate that it has recognised the device. However, the icon for the device does not appear on the screen, and I cannot access the files. Can you shed any light on whether the problem maybe fixable or if not, is it possible to extract the files? Thanks, Jon

2 responses

Answer 1 / 2
mars
Jun 24, 2009 at 11:10 PM
hi jhon i am facing the same problem i have tried every solution recomended but nothing possibly seems working have you got any recovery yet please let me know if you have i too wanna know if its fixable or not i am planning to go to maintenance as i need my files but really xpensive jope we might sort it out here i'll get to you when i get anything useful cheers mate
Answer 2 / 2
bouktin
Jan 8, 2010 at 11:03 AM
2 solutions :
- Your hard drive is damaged, so no recovery, except if you're extremly rich and you absolutely need the datas.

- the electronic wrapper of the disk is damaged, try to extract the HD and plug it into another system. WARNING : This will VOID the warranty, if any.

bouktin

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