Yahoo email do not recognize my e mail

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fabian91730 Posts 1 Registration date Monday 13 November 2017 Status Member Last seen 13 November 2017 - 13 Nov 2017 à 20:51
BunoCS Posts 436 Registration date Monday 11 July 2005 Status Moderator Last seen 18 May 2026 - 14 Nov 2017 à 02:58
When I try to log in i put my user name and this is the message i receive :
Sorry, we don't recognize that email address or phone number

and next to it where my information is located I get this with a red letters:
This mailbox is not syncing with Yahoo and needs permission to resume
how can I solve this problem?

1 response

BunoCS Posts 436 Registration date Monday 11 July 2005 Status Moderator Last seen 18 May 2026 1,534
14 Nov 2017 à 02:58
Hello,

When you created the account, did you register a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code?

When is the last time you successfully accessed your account?