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Yahoo email do not recognize my e mail

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fabian91730 Posts 1 Registration date Monday November 13, 2017 Status Member Last seen November 13, 2017 - Nov 13, 2017 at 08:51 PM
BunoCS Posts 16550 Status Moderator - Nov 14, 2017 at 02:58 AM
When I try to log in i put my user name and this is the message i receive :
Sorry, we don't recognize that email address or phone number

and next to it where my information is located I get this with a red letters:
This mailbox is not syncing with Yahoo and needs permission to resume
how can I solve this problem?

1 response

Answer 1 / 1
BunoCS Posts 16550 Status Moderator 1,534
Nov 14, 2017 at 02:58 AM
Hello,

When you created the account, did you register a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code?

When is the last time you successfully accessed your account?

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