Can't open my Yahoo account
Closed
Sandy
-
Updated on Nov 18, 2017 at 04:27 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 20, 2017 at 05:31 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 20, 2017 at 05:31 PM
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4 responses
Ambucias
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47356
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Nov 16, 2017 at 04:46 PM
Nov 16, 2017 at 04:46 PM
When is the last time you successfully accessed your account?
Ambucias
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47356
Registration date
Monday February 1, 2010
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Nov 18, 2017 at 04:12 AM
Nov 18, 2017 at 04:12 AM
Try accessing from a computer with your email address and password.
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,171
Nov 20, 2017 at 04:12 PM
Nov 20, 2017 at 04:12 PM
You are correct you need the account key.
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,171
Nov 20, 2017 at 05:31 PM
Nov 20, 2017 at 05:31 PM
Sandy,
Did you register a recovery email address or phone number to which you have access and to which you can receive the account key? Your answer was no.
Incidentally, Yahoo used to ask for secret questions but they have done away with them. They don't even ask for them when creating a new account.
Since you deleted your app, it's as if you were trying to login from a different device. Yahoo considered that it was a suspicious activity. It would be very easy to recover your account if you had the recovery phone or recovery email.
Did you register a recovery email address or phone number to which you have access and to which you can receive the account key? Your answer was no.
Incidentally, Yahoo used to ask for secret questions but they have done away with them. They don't even ask for them when creating a new account.
Since you deleted your app, it's as if you were trying to login from a different device. Yahoo considered that it was a suspicious activity. It would be very easy to recover your account if you had the recovery phone or recovery email.
Nov 18, 2017 at 01:55 AM
Last Thursday November 16, 2017. Is the last time I access my account.
I accidentally uninstalled my yahoo apps. And I don't have access to my phone and to my recovery email, but I know my password.