Change of email, not receiving confirmation email

mcohen 4 Posts Wednesday December 27, 2017Registration date December 27, 2017 Last seen - Dec 27, 2017 at 04:54 AM - Latest reply: Ambucias 51202 Posts Monday February 1, 2010Registration dateModeratorStatus April 26, 2018 Last seen
- Dec 27, 2017 at 05:59 AM
Hi,

I recently reset my FACEBOOK password after forgetting it. I used my trusted contacts to reset the password as I didnt recall the login details for my email account associated with FB. After finally changing my password and entering a new email address every time I try log into facebook it asks me to confirm my identity and that an email has been sent.

The only problem is that after about 20+ attempts, the email never arrives!!! Unfortunately facebook dont have any support and now I am locked out of my account.

Please can someone help me!!!!

Thanks,
Matthew
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Ambucias 51202 Posts Monday February 1, 2010Registration dateModeratorStatus April 26, 2018 Last seen - Dec 27, 2017 at 05:10 AM
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Hello,

Hi Matthew, you are correct about Facebook's support, it's all automated.

I suggest that the email is being sent to your old email address. If you still have access to it, it should be there; if you don't have access to it, I can't see what you can do to recover your account. Unfortunately, Facebook will not allow you to create a second account. Crazy isn't it!
Ambucias 51202 Posts Monday February 1, 2010Registration dateModeratorStatus April 26, 2018 Last seen > mcohen 4 Posts Wednesday December 27, 2017Registration date December 27, 2017 Last seen - Dec 27, 2017 at 05:23 AM
Is your page online now for everyone to see? Like, would I be able to see it if I wanted to?
mcohen 4 Posts Wednesday December 27, 2017Registration date December 27, 2017 Last seen - Dec 27, 2017 at 05:27 AM
Yes, the page is still online.. the domain is facebook.com/matt.cohen18
I am desperate to access the account
Ambucias 51202 Posts Monday February 1, 2010Registration dateModeratorStatus April 26, 2018 Last seen > mcohen 4 Posts Wednesday December 27, 2017Registration date December 27, 2017 Last seen - Dec 27, 2017 at 05:40 AM
https://www.facebook.com/matt.cohen18

Is not available or may have been deleted, can you confirm?
mcohen 4 Posts Wednesday December 27, 2017Registration date December 27, 2017 Last seen - Dec 27, 2017 at 05:52 AM
Indeed that link does work. Ive checked through friends of mine and they are still able to view my profile.
If you search for Matthew Cohen though you might still be able to find my account.

Im not sure what I can do at this point. I wish there was a contact number for Facebook
Ambucias 51202 Posts Monday February 1, 2010Registration dateModeratorStatus April 26, 2018 Last seen > mcohen 4 Posts Wednesday December 27, 2017Registration date December 27, 2017 Last seen - Dec 27, 2017 at 05:59 AM
Sorry the link doesn't work for me.

There are 5 pages for Matthew Cohen on Facebook.

Sorry
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