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Laptop turned on but won't do anything

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Xkwezit Posts 2 Registration date Sunday February 4, 2018 Status Member Last seen February 4, 2018 - Feb 4, 2018 at 09:38 AM
Xkwezit Posts 2 Registration date Sunday February 4, 2018 Status Member Last seen February 4, 2018 - Feb 4, 2018 at 02:02 PM
I tried rebooting my Acer Predator laptop today but when it was supposed to reboot, the screen just went blac and now the computer won't do anything at all. It is still turned on but I can't reboot it or shut it down using the power button. Please help.
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Feb 4, 2018 at 01:18 PM
did you press and hold down the Power button for 60 seconds or longer?
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Xkwezit Posts 2 Registration date Sunday February 4, 2018 Status Member Last seen February 4, 2018
Feb 4, 2018 at 02:02 PM
yes and it didn't work
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