How do I bring my HP back to factory setting? [Solved/Closed]

Judy - Sep 29, 2009 at 09:44 AM - Latest reply:  mosco
- Jan 24, 2013 at 10:25 AM
Hello,
I have an HP pavilion XT963 that has way to many duplicate windows files on it. I found this out when I downloaded a duplicate finder. Since I dont know enough about what windows are safe to remove and which arent I have left them all on there. I am also having problems downloading some items because it will start the intial download and then I get an error message stating that there's a problem with the internet connection. But its connected and working fine. I am able to get online and get onto any site I want without any problem.
So I figure that if I can reboot the computer to its origional factory condition, maybe it will eliminate all the extra files and be like new. I'd do this by using disc's but I dont have any. So I'm stuck with a computer I can only do so much with. Yet not what I want to be able to use it for. Like downloading school work. I even have issues trying to download adobe reader.
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6 replies

Best answer
178
Thank you
hey there,
i just restored my hp to factory conditions yesterday and its doing great. what u need to do is-

1. go to 'start' and find- recovery manager (all new hp computers have that)
2. press 'advanced' (u'll find this below on the recovery manager window)
3. u'll find some options after that. select 'restore computer to factory settings'

and there u go! all the best! :)

Thank you, bob 178

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First off there is no place that says "factory reset"
thank u so much I have being long 4 this.
closeup22 8933 Posts Friday May 15, 2009Registration date October 7, 2010 Last seen - Oct 1, 2009 at 11:10 AM
42
Thank you
hi there,

on boot process press f11 key or

press start and pin to hp backup&recovery

open the application then follow the instructions displayed on screen

Thanks
30
Thank you
press F8 on start up and choose repair my computer. choose the username put in a password if the user has a password, choose hp recovery manager, then follow the onscreen prompts.

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