Intenso hard drive 1T 3.0 not working

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Lenkin Posts 1 Registration date Saturday 5 May 2018 Status Member Last seen 5 May 2018 - 5 May 2018 à 10:58
nathanwirth Posts 324 Registration date Thursday 22 May 2014 Status Member Last seen 27 September 2022 - 9 May 2018 à 00:58
Hello,

I have an destop and recently bought an Intenso 1TB USB 3.0 Hard drive. When I bought it everything worked fine and it ran on my computer perfectly. Now however, when I plug it in the blue light turns on but nothing pops up on my computer . After a few minutes the blue light turns off. Sometimes the green light is on but I still can not see the device. Can anyone help me.

Thank you from the moment

Sorry for my English for sure.

2 responses

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
5 May 2018 à 16:35
We suggest that you contact Intenso customer support.

Here is the address:

http://www.intenso.de/kontakt_en.php