Can't connect controller to SafeModePS4-Bluetooth Solved/Closed

Question

I ran out of room in the title but my PS4 is presently having issues with the whole, "Too many USB devices connected," issue. I've tried simply cleaning out the ports and that didn't work. I then used the directions in the link on this page, https://ccm.net/faq/52967-fix-ps4-s-too-many-usb-devices-connected-error , and my controller would not connect via Bluetooth. I then checked other sites to see if my controller is detected as a Bluetooth device and it indeed is. So what in the name of holy farts do I do now??? If I cannot connect my controller to the PS4 in safe mode to select the Rebuild Database option, how do I go about doing so?

ac3mark · Answer

If the controller is not charged, you can use any USB charging device to charge it.  I had no issue connecting bluetooth controller.  If I had, I would not have written the instruction set! 

By the way, the way this happens, is, someone has been plugging the USB in upside down, and may have ruined the USB port.

Plogigator · Answer

I spoke with Playstation Live Chat and was suggested to run a Full Initialize. I asked what I should do if the problem persisted and was ensured it would fix the problem.
It did not.
Those with this problem, after running through the litany of FAQs, might have to face the reality of either paying the $99 service fee or just buying a new console. I'm buying a new console. This console also freaked out at the 5.03 patch and had to run a Full Initialize back then, too. Decided I was done with it.

Can't connect controller to SafeModePS4->Bluetooth

2 responses

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