Can't access to my account

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Chaechay - Jun 9, 2018 at 04:37 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 9, 2018 at 04:56 AM
Hello,

I cant open my yahoo mail because the reset code was being sent to my old number which Im not using anymore. Hope you could help me on this.

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jun 9, 2018 at 04:56 AM
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive an account key, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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