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Gateway M465-E, display is gone [Solved]

Maya - Jun 13, 2018 at 01:51 AM - Latest reply: Ambucias 55102 Posts Monday February 1, 2010Registration dateModeratorStatus September 24, 2018 Last seen

- Jun 13, 2018 at 06:04 PM

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So i regularly work on this laptop, but it's been 2 days the display is one i can hear startup sound, i can see the power on, charging and other lights if i press caps on and off button but the problem is screen is black and when i open it's flap it blinks and then turns black is there any solution?

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Ambucias 55102 Posts Monday February 1, 2010Registration dateModeratorStatus September 24, 2018 Last seen - Jun 13, 2018 at 05:07 AM

Thank you

Tell us if the issue remain if you use an external monitor.

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Maya - Jun 13, 2018 at 08:02 AM

I'm using an old monitor, but isn't there anyway i can fix my laptop?

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Ambucias 55102 Posts Monday February 1, 2010Registration dateModeratorStatus September 24, 2018 Last seen > Maya - Jun 13, 2018 at 04:06 PM

If you get a display on the old monitor, your laptop's back lights need to be replaced.

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Maya - Jun 13, 2018 at 05:36 PM

Okay thank you so much for your response i will get it changed

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Ambucias 55102 Posts Monday February 1, 2010Registration dateModeratorStatus September 24, 2018 Last seen > Maya - Jun 13, 2018 at 06:04 PM

Dear Maya

You are most welcome. Also have the technician check the invertor.

Thank you for getting back to me.

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