Gateway M465-E, display is gone [Solved]

Maya - Jun 13, 2018 at 01:51 AM - Latest reply: Ambucias
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- Jun 13, 2018 at 06:04 PM
So i regularly work on this laptop, but it's been 2 days the display is one i can hear startup sound, i can see the power on, charging and other lights if i press caps on and off button but the problem is screen is black and when i open it's flap it blinks and then turns black is there any solution?
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Ambucias
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- Jun 13, 2018 at 05:07 AM
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Thank you
Tell us if the issue remain if you use an external monitor.
I'm using an old monitor, but isn't there anyway i can fix my laptop?
Ambucias
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> Maya - Jun 13, 2018 at 04:06 PM
If you get a display on the old monitor, your laptop's back lights need to be replaced.
Okay thank you so much for your response i will get it changed
Ambucias
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> Maya - Jun 13, 2018 at 06:04 PM
Dear Maya

You are most welcome. Also have the technician check the invertor.

Thank you for getting back to me.
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