Gateway M465-E, display is gone

Solved/Closed

Maya - Jun 13, 2018 at 01:51 AM
Ambucias

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Registration date: Monday February 1, 2010
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- Jun 13, 2018 at 06:04 PM

So i regularly work on this laptop, but it's been 2 days the display is one i can hear startup sound, i can see the power on, charging and other lights if i press caps on and off button but the problem is screen is black and when i open it's flap it blinks and then turns black is there any solution?

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1 reply

Answer 1 / 1

Ambucias

Posts: 47366
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: September 1, 2021

11,313
Jun 13, 2018 at 05:07 AM

Tell us if the issue remain if you use an external monitor.

Maya
Jun 13, 2018 at 08:02 AM

I'm using an old monitor, but isn't there anyway i can fix my laptop?

Ambucias

Posts: 47366
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: September 1, 2021

11,313 > Maya
Jun 13, 2018 at 04:06 PM

If you get a display on the old monitor, your laptop's back lights need to be replaced.

Maya
Jun 13, 2018 at 05:36 PM

Okay thank you so much for your response i will get it changed

Ambucias

Posts: 47366
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: September 1, 2021

11,313 > Maya
Jun 13, 2018 at 06:04 PM

Dear Maya

You are most welcome. Also have the technician check the invertor.

Thank you for getting back to me.

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