Dell latitude E7240 showing black screen

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Simon - Jul 20, 2018 at 06:02 AM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 21, 2018 at 03:54 AM

Hello,

I my laptop dell latitude E7240 is showing a black screen. I was playing a game then it freezed. I forcefully shut it down but upon restarting, its showing a black screen and the fun is working just fine. It then somehow switches itself off and restart again, just showing the network diode and power supply diodes. Help

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Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Jul 20, 2018 at 06:13 AM

Hi

Please explain: "...the fun is working just fine".

Thanks

Simon
Jul 20, 2018 at 06:30 AM

I can hear the fan when i switch my laptop but when it reboots itself, i can't hear it again

Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166 > Simon
Jul 20, 2018 at 03:55 PM

Simon

Try an external monitor and tell me if you get a signal

Simon
Jul 21, 2018 at 01:17 AM

Ambucias

Unfortunately, I do not have an external monitor with HDMI port nor friends who have such equipment

Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Jul 21, 2018 at 03:54 AM

Sorry,

I suggest you take it to a repair shop, your back lights may need to be replaced.

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