Menu
Ask a question Report

Dell latitude E7240 showing black screen [Closed]

- - Latest reply: Ambucias
Posts
51367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 17, 2019
 - Jul 21, 2018 at 03:54 AM
Laptop Ask a question Report
Hello,


I my laptop dell latitude E7240 is showing a black screen. I was playing a game then it freezed. I forcefully shut it down but upon restarting, its showing a black screen and the fun is working just fine. It then somehow switches itself off and restart again, just showing the network diode and power supply diodes. Help
See more 

1 reply

Report
Posts
51367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 17, 2019
 12813
0
Thank you
Hi

Please explain: "...the fun is working just fine".

Thanks
Report
-
I can hear the fan when i switch my laptop but when it reboots itself, i can't hear it again
Report
Ambucias
Posts
51367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 17, 2019
 12813 > Simon -
Simon

Try an external monitor and tell me if you get a signal
Report
-
Ambucias

Unfortunately, I do not have an external monitor with HDMI port nor friends who have such equipment
Report
Ambucias
Posts
51367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 17, 2019
 12813 -
Sorry,

I suggest you take it to a repair shop, your back lights may need to be replaced.
Ask a question