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Dell latitude E7240 showing black screen

Simon - Jul 20, 2018 at 06:02 AM - Latest reply: Ambucias 55580 Posts Monday February 1, 2010Registration dateModeratorStatus October 19, 2018 Last seen
- Jul 21, 2018 at 03:54 AM
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Hello,


I my laptop dell latitude E7240 is showing a black screen. I was playing a game then it freezed. I forcefully shut it down but upon restarting, its showing a black screen and the fun is working just fine. It then somehow switches itself off and restart again, just showing the network diode and power supply diodes. Help
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Ambucias 55580 Posts Monday February 1, 2010Registration dateModeratorStatus October 19, 2018 Last seen - Jul 20, 2018 at 06:13 AM
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Thank you
Hi

Please explain: "...the fun is working just fine".

Thanks
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Simon - Jul 20, 2018 at 06:30 AM
I can hear the fan when i switch my laptop but when it reboots itself, i can't hear it again
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Ambucias 55580 Posts Monday February 1, 2010Registration dateModeratorStatus October 19, 2018 Last seen > Simon - Jul 20, 2018 at 03:55 PM
Simon

Try an external monitor and tell me if you get a signal
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Simon - Jul 21, 2018 at 01:17 AM
Ambucias

Unfortunately, I do not have an external monitor with HDMI port nor friends who have such equipment
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Ambucias 55580 Posts Monday February 1, 2010Registration dateModeratorStatus October 19, 2018 Last seen - Jul 21, 2018 at 03:54 AM
Sorry,

I suggest you take it to a repair shop, your back lights may need to be replaced.
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