Wd my passport 1tb corrupted

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Grasmere34 - Sep 16, 2019 at 01:57 PM
Jett718 Posts 1 Registration date Wednesday November 6, 2019 Status Member Last seen November 6, 2019 - Nov 6, 2019 at 06:48 AM
Hello,
Hi.my wd my passport 1tb portable hd is showing disk structure is corrupted and unreadable..dont know how to sort this out...please help


System Configuration: Android / Chrome 77.0.3865.73

1 reply

Jett718 Posts 1 Registration date Wednesday November 6, 2019 Status Member Last seen November 6, 2019
Nov 6, 2019 at 06:48 AM
I'm sorry to hear about your WD My Passport getting corrupted! :(
Since you've already got in touch with our tech support, I'd suggest to look for professional data recovery companies if the files are that important to you. But keep in mind that it might be a bit costly. http://products.wdc.com/support/kb.ashx?id=le9Nav

You can also try to recover the data yourself at your own risk because nobody can guess how much of the files will be recovered.
I'd suggest to take a look at several similar threads for ideas:
https://www.tomshardware.com/
https://www.tomshardware.com/

Also if your drive is still within the warranty period, it's most probably time to RMA and get a replacement.
http://products.wdc.com/support/kb.ashx?id=4YPBsy

Good luck! Hope this was helpful! :)
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