WD Passport 0820 USB Device not Opening
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Kabi_
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8
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Wednesday May 11, 2016
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May 13, 2016
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May 11, 2016 at 03:48 PM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - May 13, 2016 at 09:52 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - May 13, 2016 at 09:52 AM
Hello,
I am having an issue with my external Passport Drive. It Appears in the Device Manager list correctly: https://i.imgur.com/prnhm55.png
The Universal Serial Buss Controllers dont show any Yellow Triangles: https://i.imgur.com/qHxnRv8.png
But My file explorer stops opening when i plug my Passport in and stays like this: https://i.imgur.com/G3QafgK.png
Also this shows up when i try to do anything with my passport: https://i.imgur.com/1ueF5Jb.png
I really do not want to format it since i have many things I need in it.
If anyone can help I would really appreciate it. Thank you a lot
I am having an issue with my external Passport Drive. It Appears in the Device Manager list correctly: https://i.imgur.com/prnhm55.png
The Universal Serial Buss Controllers dont show any Yellow Triangles: https://i.imgur.com/qHxnRv8.png
But My file explorer stops opening when i plug my Passport in and stays like this: https://i.imgur.com/G3QafgK.png
Also this shows up when i try to do anything with my passport: https://i.imgur.com/1ueF5Jb.png
I really do not want to format it since i have many things I need in it.
If anyone can help I would really appreciate it. Thank you a lot
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2 responses
Ambucias
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May 11, 2016 at 04:25 PM
May 11, 2016 at 04:25 PM
After plugging in the device, go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the storage devices that you have connected to your PC. Right click and then click "Uninstall. Remove the USB drive and restart your system.
Try connecting the device again
Try connecting the device again
May 11, 2016 at 04:31 PM
Do you happen to know which one is the passport because I can't really tell?
May 11, 2016 at 04:34 PM
If you wish, a Western Digital Certified contributor will be online tomorrow morning.
May 11, 2016 at 04:37 PM
May 11, 2016 at 04:39 PM
May 11, 2016 at 04:54 PM