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Laptop not turning on

- - Latest reply: BrianGreen
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 - Jul 31, 2018 at 09:12 AM
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Hello,
Tried turning laptop on after taking battery out and holding the power button for 20 seconds. Plugged charger in and tried to power on but no orange light or blue light. What should I do or what can I do?


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Report Respond to BrianGreen
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Thank you
Hi Brenda,

From the limited information you provide, my guess is that the power supply is either the wrong one, or has failed. Occasionally people do forget to switch the mains on, but I know you wouldn't do that.
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