Laptop not turning on

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Brenda - Jul 31, 2018 at 12:08 AM
BrianGreen Posts 1005 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 - Jul 31, 2018 at 09:12 AM
Hello,
Tried turning laptop on after taking battery out and holding the power button for 20 seconds. Plugged charger in and tried to power on but no orange light or blue light. What should I do or what can I do?


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1 response

BrianGreen Posts 1005 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 150
Jul 31, 2018 at 09:12 AM
Hi Brenda,

From the limited information you provide, my guess is that the power supply is either the wrong one, or has failed. Occasionally people do forget to switch the mains on, but I know you wouldn't do that.
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