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Laptop not turning on

Brenda - Jul 31, 2018 at 12:08 AM - Latest reply: BrianGreen 973 Posts Saturday January 17, 2015Registration dateModeratorStatus August 6, 2018 Last seen

- Jul 31, 2018 at 09:12 AM

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Hello,
Tried turning laptop on after taking battery out and holding the power button for 20 seconds. Plugged charger in and tried to power on but no orange light or blue light. What should I do or what can I do?

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BrianGreen 973 Posts Saturday January 17, 2015Registration dateModeratorStatus August 6, 2018 Last seen - Jul 31, 2018 at 09:12 AM

Thank you

Hi Brenda,

From the limited information you provide, my guess is that the power supply is either the wrong one, or has failed. Occasionally people do forget to switch the mains on, but I know you wouldn't do that.

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