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Toshiba Satellite has black screen

HeatherHoover - Aug 6, 2018 at 01:20 PM - Latest reply: Ambucias 55617 Posts Monday February 1, 2010Registration dateModeratorStatus October 20, 2018 Last seen
- Aug 6, 2018 at 05:06 PM
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Hello,

I have a Toshiba satellite c675 and when I turn it on there is just a black screen I hope I don't have to reinstall Windows 7 home premium can you please help me with step by step instructions thank you

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ac3mark 10678 Posts Monday June 3, 2013Registration dateModeratorStatus October 19, 2018 Last seen - Aug 6, 2018 at 04:36 PM
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Thank you
Do you have an external monitor to test to see if it is the CPU, or the display. DO NOT RELOAD ANY OS AT THIS TIME! IT WILL NOT FIX YOUR INDICATION!
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Ambucias 55617 Posts Monday February 1, 2010Registration dateModeratorStatus October 20, 2018 Last seen - Aug 6, 2018 at 05:06 PM
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Thank you
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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