Toshiba Satellite has black screen

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HeatherHoover - Updated on Aug 6, 2018 at 02:33 PM
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- Aug 6, 2018 at 05:06 PM
Hello,

I have a Toshiba satellite c675 and when I turn it on there is just a black screen I hope I don't have to reinstall Windows 7 home premium can you please help me with step by step instructions thank you

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Aug 6, 2018 at 04:36 PM
Do you have an external monitor to test to see if it is the CPU, or the display. DO NOT RELOAD ANY OS AT THIS TIME! IT WILL NOT FIX YOUR INDICATION!
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Ambucias
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Aug 6, 2018 at 05:06 PM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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