Acer unable to unlock

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Shiva - Aug 14, 2018 at 10:44 PM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 15, 2018 at 05:29 AM

Hello,
I have Acer V5WC2 model laptop and accidentally I pressed some keys which made the screen locked and I can’t access my keyboard to unlock my screen. No keys are working. Can’t even see ease of access option on the screen. Mouse pad is working. Can’t use Ctrl+alt+dlt option to try to unlock my screen. Can u suggest any solution

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1 response

Answer 1 / 1

Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Aug 15, 2018 at 05:29 AM

Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck

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