WD Elements shows there are two drives

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janna_stream - Updated on Sep 4, 2018 at 04:14 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Sep 4, 2018 at 03:02 PM
Hello,


Can someone help me please? My WD Elements shows there are two drives ang has only a total of around 290 Gb on it but it should be 2 tera.When i connected it to my phone it shows that the external drive needs reformatting. :(

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1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Sep 4, 2018 at 03:02 PM
It appears that somehow the drive was partitioned into two or more partitions/drive letters. You can remove the partitions and reformat the drive into one partition using a Windows PC.

Good Luck
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