My account has been hacked, email address changed.

Closed
Ritaemeka - Oct 13, 2018 at 05:16 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 14, 2018 at 04:16 AM
Hello,

How do i gain access to my FB account. It has been hacked and email address changed. I can't log on.

3 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Oct 13, 2018 at 05:37 PM
Hi

If you can access your account, how do you know that the email address has been changed?

What is the message you get when you try to login?
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I can't access my account. I was on Facebook on the 12th and after 5 min I saw 'SESSION TIMED OUT' as I tried going in again I was asked to put my email address and password which I typed correctly. It popped up error message ' wrong password '.
I decided to reset my password. I clicked on forgot password and I was asked to put email or phone number associated to the account , I then put my email. I got another error message ' no account associated with my email.
Instead another email written like this: b************@*** came up.
Today being 13th I have received text messages and calls from my Facebook friends about a post I made, i was suprise because I did not post anything. And the post is fraudulent.
I need to get this done with and retrieve my account back.
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Oct 14, 2018 at 04:16 AM
First visit the official Facebook hacked account page: https://www.facebook.com/help/1216349518398524] then click on the option "I think my account was hacked or someone is using it without my permission.
Then follow through.

Good luck
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