we have detected the issue and solution also
the problem is we are unable to use mouse
let me explain you
when we are working on the system it will suddenly restart then
the systems keyboard, mouse and network not working then we have to start PC with safe mode and login with admin dept then we have to update drivers of keyboard network USB and mouse
while updating mouse drivers the mouse coercer will automatically gone out then we have to change the port of mouse when we get 3 time same issue then the hole prots are not work on that pc
You can try the following:
1. Use Windows Function Keys: Fn + F3/ Fn + F5/ Fn + F9/ Fn + F11
2. Roll Back Mouse Driver:
a. Click the Start button, search Device Manager into the search bar and click it.
b. Expand Mice and other pointing devices, then click your mouse.
c. Click Roll Back Driver under Driver tab on the pop-up window.
3. Update/Install/Repair Drivers with Drivers Management Software <XXXXX>