Keyboard mouse network is not working

- Nov 2, 2018 at 08:25 AM - Latest reply:
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Sunday November 4, 2018
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November 4, 2018
- Nov 4, 2018 at 10:34 PM
Hello,






we have detected the issue and solution also
the problem is we are unable to use mouse
let me explain you

when we are working on the system it will suddenly restart then
the systems keyboard, mouse and network not working then we have to start PC with safe mode and login with admin dept then we have to update drivers of keyboard network USB and mouse
while updating mouse drivers the mouse coercer will automatically gone out then we have to change the port of mouse when we get 3 time same issue then the hole prots are not work on that pc

regards Misbah
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Monday June 3, 2013
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November 17, 2018
- Nov 2, 2018 at 03:58 PM
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Thank you
The fact that the system "suddenly restarts" tells me you have more an issue then just the mouse not working!

Change your CMOS battery. Boot into BIOS and load defaults. Save the BIOS. Restart!
Respond to ac3mark
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- Updated by ac3mark on 5/11/18 at 04:53 PM
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Thank you
Hey Misbah,
You can try the following:
1. Use Windows Function Keys: Fn + F3/ Fn + F5/ Fn + F9/ Fn + F11
2. Roll Back Mouse Driver:
a. Click the Start button, search Device Manager into the search bar and click it.
b. Expand Mice and other pointing devices, then click your mouse.
c. Click Roll Back Driver under Driver tab on the pop-up window.
3. Update/Install/Repair Drivers with Drivers Management Software <XXXXX>
Respond to FlashingSparkle