MY Passport (WD) 1TB portable HDD is not recognise by disk mangment.
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electrocopy
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Nov 6, 2018 at 01:41 PM
Anonymous User - Nov 6, 2018 at 06:20 PM
Anonymous User - Nov 6, 2018 at 06:20 PM
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- MY Passport (WD) 1TB portable HDD is not recognise by disk mangment.
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5 responses
Anonymous User
Nov 6, 2018 at 04:36 PM
Nov 6, 2018 at 04:36 PM
Try this 1.
Check in the "Disk Management".
Click on Start --> In search bar, type diskmgmt.msc and press Enter.
"Disk Management" window will be opened. If you notice a partition without a
drive letter then right-click on it --> Select "Change Drive Letter and Paths..." -->
Click on "Add" button --> Add --> Select the drive letter --> Click on OK.
Good Luck
Check in the "Disk Management".
Click on Start --> In search bar, type diskmgmt.msc and press Enter.
"Disk Management" window will be opened. If you notice a partition without a
drive letter then right-click on it --> Select "Change Drive Letter and Paths..." -->
Click on "Add" button --> Add --> Select the drive letter --> Click on OK.
Good Luck
electrocopy
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Nov 6, 2018 at 04:53 PM
Nov 6, 2018 at 04:53 PM
Thanks but nothing under disk Mangment.
Some times when i plug the drive it asking me to format the disk....but not all the time.
Needless to say i do not want to lose my data by formatting the drive.
Thanks for your help.
Benjamin
Some times when i plug the drive it asking me to format the disk....but not all the time.
Needless to say i do not want to lose my data by formatting the drive.
Thanks for your help.
Benjamin
Anonymous User
Nov 6, 2018 at 04:59 PM
Nov 6, 2018 at 04:59 PM
I strongly recommend you to check the drive on another PC and with another USB cable.
Try connecting the drive to a Linux OS. If you do not have that option, burn a Linux live version. It can be freely downloaded. Boot it from a USB drive and connect the drive. The drive might be recognized giving you a chance to backup all data. Let me know if there is any progress!
Try connecting the drive to a Linux OS. If you do not have that option, burn a Linux live version. It can be freely downloaded. Boot it from a USB drive and connect the drive. The drive might be recognized giving you a chance to backup all data. Let me know if there is any progress!
electrocopy
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Tuesday November 6, 2018
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Nov 6, 2018 at 06:02 PM
Nov 6, 2018 at 06:02 PM
Thanks for the advice.
Linux dose not recognises the drive.
Another computer / cable dose not recognise it either.
How can i verify if it is the board or the Hdd?
If it is defective board/controller how can i get replacement?
Thanks,
Benjamin
Linux dose not recognises the drive.
Another computer / cable dose not recognise it either.
How can i verify if it is the board or the Hdd?
If it is defective board/controller how can i get replacement?
Thanks,
Benjamin
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Anonymous User
Nov 6, 2018 at 06:20 PM
Nov 6, 2018 at 06:20 PM
Benjamin
After all the tests, if the drive is not even recognized on another pc and the cable is in good condition, I suggest that you have a defective drive.
If I were you, I would open a ticket with Western Digital on their support page.
https://support-en.wd.com
I have dealt with WD support before and they provide good service.
Ensure to give all of the details on what you have done to solve the issue.
Good luck
After all the tests, if the drive is not even recognized on another pc and the cable is in good condition, I suggest that you have a defective drive.
If I were you, I would open a ticket with Western Digital on their support page.
https://support-en.wd.com
I have dealt with WD support before and they provide good service.
Ensure to give all of the details on what you have done to solve the issue.
Good luck
