Unfortunately, you won't be able to access your account while we're reviewing th

i try to access my account but i receive this message ...Unfortunately, you won't be able to access your account while we're reviewing these additional documents. We appreciate your patience, and we'll get back to you as soon as we can.....i tried also to contact fb but they seem not caring at all...previously they ask me for my id but i rejected their request ... i am blocked since September 2017 ...i want to close the account for ever ...but not being able to access my account its impossible...i dont know what to do ..I can use of any help ...thank you