Sorry, we don't recognize that email address or phone number

Hi,

I'm having this problem since 2014 if I am not mistaken. Every time I tried to connect, this message appeared: "Sorry, but we don't recognize your email address."

I tried to recover it but I don't have any recovery email.

I tried to email my account but it says :"Address not found
Your message wasn't delivered to ***@*** because the address couldn't be found or is unable to receive email."

Please help! I badly need this account thank you!!