Previous Topic Next Topic

Instagram two-step verification

Closed
instagramproblem Posts 1 Registration date Sunday October 27, 2019 Status Member Last seen October 27, 2019 - Oct 27, 2019 at 03:19 PM
HelpiOS Posts 8464 Registration date Friday October 30, 2015 Status Moderator Last seen July 10, 2026 - Oct 28, 2019 at 07:59 AM
Hello, on my instagramaccount I added a two-step verification with the app Duo Mobile.
Last week i accidentaly dropped my phone in the water and the phone died.
I bought myself a new phone and installed Instagram. But everytime i want to login, Instagram asks for the two-step verificationcode. However that app was on my old phone, so I can not fill in the two-step verificationcode.
Help, how can I login to Instagram again.......?

Notes:
1.Duo Mobile never asked to create an account, so i can not login to Duo Mobile,
2.I lost the Recoverycodes when my phone died.
3. Instagram and Facebook are not connected/linked

1 response

Answer 1 / 1
HelpiOS Posts 8464 Registration date Friday October 30, 2015 Status Moderator Last seen July 10, 2026 1,880
Oct 28, 2019 at 07:59 AM
Hi,

I suggest you try to recover your Instagram account from this recovery page.

Similar discussions

Step by step procedure for creating LAN
joy -
Vinayak -

15 responses
Selfie video verification upload error
Soslilfrost -
Muaidxd -

18 responses
Merging two instagram accounts - Need to make one username
ralphiedee -
HelpiOS -

1 response
Can’t Log into Instagram from Multiple Devices
Isabella -
Abhishek0025 -

5 responses
Can't find contacts on instagram
Alfa-dayi -
bcbc -

5 responses