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Instagram problem: Confirming account ownership

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Shaman55 - Updated on Nov 27, 2019 at 03:27 PM
HelpiOS Posts 13172 Registration date Friday October 30, 2015 Status Moderator Last seen February 2, 2023 - Oct 25, 2019 at 10:31 AM
Hello, I have a problem because when I try to login into my account, there is title: Please confirm that you own this account. And I can't do anything because I can't write anything.

Thanks for your help.
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1 reply

Answer 1 / 1
HelpiOS Posts 13172 Registration date Friday October 30, 2015 Status Moderator Last seen February 2, 2023 1,873
Oct 20, 2019 at 09:33 AM
Hi,

When Instagram asks you to verify your email address or phone number, you must confirm your contact info to get a confirmation code.

With the confirmation code, you will be able to prove that you own the Instagram account.
2
shaman55
Updated on Oct 20, 2019 at 10:00 AM
Where i must verify my contact info?
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HelpiOS Posts 13172 Registration date Friday October 30, 2015 Status Moderator Last seen February 2, 2023 1,873
Oct 20, 2019 at 10:10 AM
In the Instagram application, click on Get Help Logging In and follow the instructions.
0
shaman55
Oct 20, 2019 at 11:01 AM
I try this but he cant help me
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HelpiOS Posts 13172 Registration date Friday October 30, 2015 Status Moderator Last seen February 2, 2023 1,873
Oct 22, 2019 at 03:07 PM
If you cannot follow the steps given on the application, try using the Instagram website on your computer.
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shaman55
Oct 22, 2019 at 03:29 PM
I try it but i must somwhere verify my account but i cant know where beacouse on my pohone or email is nothing. Im so sad
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