Error downloading OS X

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My Mac won’t let me download OS X. It sais I don’t have the application to download or something. I’ve tried everything. It turns on and shows a folder with a question mark blinking if I don’t start in recovery mode.
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Best answer
approved by David Webb on Nov 27, 2019
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Thank you
Hi Bbass0928,

Could you tell me what model Mac (air, pro and the year etc) you're using? If it's an older model, it could be that it doesn't support any more system updates.

Best,
Aoife
Aoife McCambridge

Content Editor and Community Manager - CCM.net

Respond to Aoife McCambridge