External USB hard drive don't show up
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BIGBOSS
-
Mar 19, 2020 at 05:38 AM
LauraYuan Posts 33 Registration date Monday September 16, 2019 Status Member Last seen October 27, 2020 - Jun 8, 2020 at 05:25 AM
LauraYuan Posts 33 Registration date Monday September 16, 2019 Status Member Last seen October 27, 2020 - Jun 8, 2020 at 05:25 AM
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2 responses
David Webb
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Monday November 25, 2019
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Mar 19, 2020 at 12:25 PM
Mar 19, 2020 at 12:25 PM
Hello, below is the top response from this similar question.
Click on Start. In search box, type
"Device Manager" window will be opened. Now in the device manager, click on View > Select Show hidden devices.
Expand all the nodes by clicking on + symbol. If you find any grey or UNKNOWN entries, right click on it and select Uninstall.
Restart your PC. Now try connecting your external drive.
Let me know if this helps!
Click on Start. In search box, type
cmdand press Enter. "Command Prompt" will be opened. Now enter the below mentioned commands:
-
set devmgr_show_nonpresent_devices=1
and press Enter -
cd \
and press Enter -
cd windows\system32
and press Enter -
start devmgmt.msc
and press Enter
"Device Manager" window will be opened. Now in the device manager, click on View > Select Show hidden devices.
Expand all the nodes by clicking on + symbol. If you find any grey or UNKNOWN entries, right click on it and select Uninstall.
Restart your PC. Now try connecting your external drive.
Let me know if this helps!
LauraYuan
Posts
33
Registration date
Monday September 16, 2019
Status
Member
Last seen
October 27, 2020
7
Updated on Jun 8, 2020 at 06:01 AM
Updated on Jun 8, 2020 at 06:01 AM
I recently installed an external hard drive and some similar problems. Turn your computer off, then unplug the USB cable, and then the power to the drive. Restart your computer, plug the power into the hard drive, wait 10 seconds, and then plug the USB into the computer. This clears the hard drive buffer. See if the drive shows up in disk management. Before formating, turn off your antivirus. I had no problems once I did that.
Good Luck.
Good Luck.
Mar 19, 2020 at 12:40 PM